We would like to welcome Bethel Township of Delaware County to the docSTAR community!
Keep Up With Us
Introducing NEW docSTAR User Group
We will now be introducing a docSTAR User Group! This will be a group organized by us, made up of our current docSTAR users. Here, the users that sign up, will be able to discuss and help each other with anything docSTAR related. The benefits of the User Group is to get to know other users and see how they use the system. There are many different ways docSTAR can be used and everyone has their own methods and shortcuts. By sharing this information with other users, you can be sure that you are using docSTAR as efficiently as possible. This can also help us further identify any opportunities to enhance your docSTAR experience. We will organize the group as well as any and all events that pertain to it.
Our first User Group conference call will be on Monday, August 12th at 1:30 P.M. Click Here to sign up!
Announcements & Reminders
Our Technical Support Department will be contacting you to schedule Preventative Maintenance appointments providing you have an active Support Contract
Please note there has been a change in our Webinar schedule:The User Preferences Webinar originally scheduled on August 1st at 1:30 P.M.has been moved to August 8th at 1:30 P.M.
We would like you to welcome the newest member of our team…Karl!! Karl is a Miniature Schnauzer born on April 23rd, 2013. As you can see from the picture, Karl is an excellent scanner. He is proof that docSTAR is so easy, even a puppy can use it!
Electricity: A Hidden Danger
This month I want to speak about a topic that has affected everyone; Summer and power outages, brown outs, and surges. What many people don’t realize is that electricity; especially in the summer time is as much a danger to our electronics as it is needed for them to run. Electricity is wonderful when it is coming into the building at a constant 120v, what we don’t realize is that during peak times, we don’t always get 120v or when a large appliance powers on (refrigerator, air conditioner, etc) that the voltage drops for a few moments, causing a low power condition to our electronics. Most newer electronics are designed to handle this power fluctuation, while older electronics cannot since the protection modules have been worn down over time.
What can you do to protect your electronics?
Installing power protection devices, such as surge protectors or battery backups is the best way to protect your electronics. While similar, these two devices offer different types of protection. Surge protectors will protect your electronics from any surge in power, that is any spike in the voltage. Not all surge protectors are the same, the intensity of the surge they can protect against varies from model to model, so research needs to be done prior to selecting the correct product.
Battery backup devices have a surge protector built in so they protect against power spikes. They also have a battery built in that will keep the voltage flowing at 120v. Basically if the power drops below 120v, from a brown out or complete power failure, the internal battery will kick in and provide the difference. While more expensive the battery backup will provide complete protection.
If you have any questions about the protection of your docSTAR system, please feel free to contact us at email@example.com
If you know anybody that is in need of docSTAR, send them our way and if they end up purchasing the system, your name will be place in a drawing to win a new Surface Tablet!